Customer Service Representative I
Company: First Citizens Bank
Location: Salt Lake City
Posted on: May 8, 2024
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Job Description:
Overview: We are looking for candidates who are within a
reasonable drivable distance to our Cottonwood Heights, UT office
for a hybrid position. Job Summary: Serves as an initial point of
contact on banking inquiries and concerns. Provides support for
existing and prospective clients via inbound telephone calls and
live chat. Resolves concerns on retail, commercial, and online
banking as well as bankcard, fraud, forgery, ID theft, policy, and
procedural questions. Identifies cross-sell opportunities and makes
referrals as appropriate. Provides accurate, confidential client
service through bankcard, business online banking, or general
servicing knowledge. Available schedule options:Monday - Friday
8:00pm - 5:00am PSTThursday - Sunday 6:30pm - 5:30am PSTThursday -
Sunday 8:00am - 7:00pm PSTSunday - Wednesday 6:00pm - 5:00am PST
Responsibilities:
Keywords: First Citizens Bank, Layton , Customer Service Representative I, Sales , Salt Lake City, Utah
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