Work at Home - Customer Support Agent

Company: SYKES
Location: Layton
Posted on: January 4, 2022

Job Description:

Your interest in SYKES has come at an exciting time in our history! We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES.--You'll shine in this role utilizing people skills to assist customers. Best of all, you'll work in a fun team environment!

The Position:
Assist customers with inbound customer service tasks over the phone. Begin your career with us in the Customer Support role with the opportunity to advance into other positions as you grow with us.--

Work with us and youll enjoy:
Full Time Schedules
$13.50 - $15.00 per hour Monthly Bonuses
100% Paid Training
Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
Paid time off
Tuition reimbursement, up to $5,250 annually----Required Qualifications, Skills and Experience:
A high school diploma or GED
Are at least 18 years old
General computer skills
Excellent communication skills
Customer support experience (preferred)--About SYKES--SYKES is now a part of Sitel Group!-- As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe working from home orfromone of ourCXhubs we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.--EEO statement--EOE/Veteran/DisabledRequired qualifications:

• 18 years or older
• Legally authorized to work in the United States
• At least high school diploma or equivalent or higherPreferred qualifications:
  • 6+ months of experience in the customer service industry

Keywords: SYKES, Layton , Work at Home - Customer Support Agent, Sales , Layton, Utah