LaytonRecruiter Since 2001
the smart solution for Layton jobs

Teller (30 Hours) - South Davis Branch

Company: KeyCorp
Location: North Salt Lake
Posted on: November 9, 2019

Job Description:

ABOUT THE JOB (JOB BRIEF):
At Key, we have the opportunity to bring ease value and expertise to our clients by helping them have confidence and the peace of mind to dream big.

As a Teller, you will report to the Branch Manager or to the Operations Leader (Teller Float) and are the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller provides excellent client service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. In addition, he/she acts as a resource in identifying and resolving client servicing issues. Tellers, through their conversations with the clients, listen to uncover financial needs and transitions clients to a banker to further assist.

ESSENTIAL JOB FUNCTIONS:
The role of the Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions, all of which align to the Branch Playbook. Tellers and all Branch team members are expected to act professionally at all times, conduct business ethically avoid conflicts of interest and act in the best interest our clients and Key. Duties assigned include:

Primary Teller Functions
Accept and accurately process all financial service transactions
Maintain responsibility for cash drawer and follow proper balancing procedures
Act as a resource to identify and resolve client servicing issues
Listen for clues for Financial Wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker

Build Client Rapport
Provide excellent client service to all KeyBank clients
Where problem resolution is required, take thorough information from the client and get back to them in a timely manner
Ensure a confident tone that reassures the client we will follow up with resolution
Greet and welcome every client as they enter the branch; acknowledge by name, if known
Assist clients in achieving their financial goals and objectives through the use of Financial Wellness tools
Participate in client appreciation events
Address client issues or concerns; engage branch management when needed to provide full solutions for clients
Help create and establish a business relationship between the Banker and the client
Coordinate time between Banker and client for business meetings as necessary
Engage the Lead Teller and or Banker when faced with complex client account issues
Answer the phone within the Branch professionally, promptly, and pleasantly
Participate in post/debrief meetings with the branch team involving clients from the day to better understand specific client needs

Risk Management
Ensure compliance with security and audit procedures
Adhere to all applicable policies and procedures

Additional Responsibilities
Participate in morning huddles and end of day debriefs
Understand goals and objectives for the branch
Review and maintain knowledge of product guides, fees and policies to stay current on offerings
Provide answers and assistance for client questions/concerns, utilizing resources within the branch

REQUIRED QUALIFICATIONS:
High School Diploma, GED or equivalent business experience
6 months experience in a client service facing role
A minimum of one week cash handling experience
Excellent communication and interpersonal skills
General understanding of PC with Windows based applications and calculator
Ability to work branch hours to include weekends and occasional evenings
Physical Requirements: Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 10 lbs., occasional lifting of up to 30 lbs.

KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled

Keywords: KeyCorp, Layton , Teller (30 Hours) - South Davis Branch, Other , North Salt Lake, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Senior RF/Antenna Engineer
Description: i5 Technologies, Inc., 1770 N Research Parkway, Suite 189, North Logan, 84341 seeks Senior RF/Antenna Engineer.Job Duties:Perform research, development,
Company: i5 technologies
Location: Logan
Posted on: 12/9/2019

Teleperformance Customer Service Rep - $500 Sign On Bonus (Bingham Canyon,UT)
Description: We are excited to announce our new wage increase for our Customer Service openings. We are now offering 15-18/hr plus bonus potential Join our family-like atmosphere located in a state of the art building (more...)
Company: Teleperformance
Location: Bingham Canyon
Posted on: 12/9/2019

Side Gig - Advertise On Your Car, Earn Passive Income
Description: We are urgently seeking drivers to advertise on their vehicle for local
Company: Company Confidential
Location: West Jordan
Posted on: 12/9/2019


Now Hiring: Walmart
Description: Easy Application
Company: walmart.com
Location: Midway
Posted on: 12/9/2019

Advertise On Your Car for Passive Income - Rideshare
Description: We are urgently seeking drivers to advertise on their vehicle for local
Company: Company Confidential
Location: Provo
Posted on: 12/9/2019

Call Center Loan Officer
Description: Lead Fed Mortgage Loan Officer - Let Us Help You Grow Your Business br The Corporate Production Group is responsible for Direct to Consumer Lending with Lead Provided Outbound origination opportunities, (more...)
Company: Castle & Cooke Mortgage
Location: Draper
Posted on: 12/9/2019

Teleperformance Customer Service Rep - $500 Sign On Bonus (Salt Lake City,UT)
Description: We are excited to announce our new wage increase for our Customer Service openings. We are now offering 15-18/hr plus bonus potential Join our family-like atmosphere located in a state of the art building (more...)
Company: Teleperformance
Location: Salt Lake City
Posted on: 12/9/2019

Customer Service Representative - $500 Sign On Bonus (Bingham Canyon,UT)
Description: We are excited to announce our new wage increase for our Customer Service openings. We are now offering 15-18/hr plus bonus potential Join our family-like atmosphere located in a state of the art building (more...)
Company: Teleperformance
Location: Bingham Canyon
Posted on: 12/9/2019

Hair Stylist - Lehi Macey's Center
Description: Stylist br br At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in (more...)
Company: Great Clips
Location: Lehi
Posted on: 12/9/2019

Registrar Assistant
Description: Requisition Number 17-0730 Post Date 10/26/2017 Company Name Independence University Title Registrar Assistant City Salt Lake City State UT Description CEHE Job Description Title: Registrar Assistant (more...)
Company: CollegeAmerica
Location: Salt Lake City
Posted on: 12/9/2019

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Layton RSS job feeds