Business Account Manager
Posted on: June 10, 2021
Business Account Manager
As an Account Manager, you will be responsible for supporting
accounts in our Trade, Contractor and Business verticals. In this
role you will be responsible for identifying trends, experiences,
or issues that accounts have previously encountered that have
hindered them from utilizing the professional program more
recently. After utilizing that knowledge you will then work to
build those relationships with our customers in an effort to
increase their purchasing and loyalty with Wayfair Professional.
You will own and manage a book of business and will be responsible
to identify customers that we can engage with and also help direct
the appropriate customers to a better experience if needed. This
role requires a high level of activity, genuine curiosity, and
willingness to be nimble and coachable.
- Engage with accounts to expand awareness, educate, identify new
opportunities and develop account intelligence
- Schedule appointments and walk through Wayfair Professional
- Hold engaging conversations over the phone and email with an
ultimate goal of repeat sales and a continuous pipeline of
- Act as the subject matter expert on all Wayfair product
offerings/solution development skills
- Understand and strive to meet or exceed all sales metrics
- Effectively partner and work across our partner teams,
including Business Solutions Group and Service teams
- 1-3 years sales experience with consistent performance against
your core KPIs
- Are in good standing; not on a current performance plan
- Extremely self-motivated and reliable
- Genuinely curious and are skilled in a solid business/project
- Have an adapt/grow mentality; successfully implements feedback
and adopt new skills/techniques
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the
home. Whether you work in our global headquarters in Boston or
Berlin, or in our warehouses or offices throughout the world, were
reinventing the way people shop for their homes. Through our
commitment to industry-leading technology and creative
problem-solving, we are confident that Wayfair will be home to the
most rewarding work of your career. If youre looking for rapid
growth, constant learning, and dynamic challenges, then youll find
that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home.
Were a community of innovators, risk-takers, and trailblazers who
celebrate our differences, and know that our unique perspectives
make us stronger, smarter, and well-positioned for success. We
value and rely on the collective voices of our employees,
customers, community, and suppliers to help guide us as we build a
better Wayfair and world for all. Every voice, every perspective
matters. Thats why were proud to be an equal opportunity employer.
We do not discriminate on the basis of race, color, ethnicity,
ancestry, religion, sex, national origin, sexual orientation, age,
citizenship status, marital status, disability, gender identity,
gender expression, veteran status, or genetic information.
Keywords: Wayfair, Layton , Business Account Manager, Other , Layton, Utah
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