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Customer Service Optician

Company: Optical Illusions
Location: Layton
Posted on: May 3, 2021

Job Description:

Customer Service Optician neededDo you love solving problems to help people live better lives? Got a flair for style and a gift for making people look and feel their best? Then we want to talk to you about our Customer Service Optician position.Our busy optical practice needs a Customer Service Optician to help our patients leave our office looking snazzy in their perfect new pair of glasses. This is a full-time position at our office in Layton.What youll be doing as a Customer Service Optician Youll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more.Out of everyone that works at our practice, the Optician has the honor of satisfying patients the most! People walk in not being able to see, and youre the one that sends them out looking great and SEEING great - so you get all the glory!This is not just any sales job! Your role is to be an educator and a style consultant. If you hate pushy salespeople, youll love this job, because we hate pushy salespeople, too.Some of your duties will include:- Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.- Determining the best lens types, materials, coatings, and brands for patients lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.- Educating first-timers on how to use and take care of their glasses and contacts- Troubleshooting prescription issues- Taking accurate measurements for all lens styles and prescriptions- Checking new glasses for fit and making adjustments- Miscellaneous repairs- Billing insurance- Consistent cross-training for optimal career growth- Educating patients on what their insurance covers- Keeping the optical space looking clean, neat and welcoming- Doing inventory, ordering, sending and receiving shipmentsWhy this job is more than a jobIn eye care, we change peoples lives. We help grandma and grandpa keep their independence by saving their eyesight. We help kids get better grades because they can finally see the board! We prevent devastating traffic accidents, allow parents to take in every detail on their childrens faces, and help people enjoy an improved quality of life because life is so much better when you can SEE.If you want a career where you help the people in your community have better lives, this is the job for you.Experience Needed:Experience is a plus, but its certainly not required as long as your credentials meet state licensing requirements. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!If these sound like you, please apply!- Youve got a great sense of style and love to help people look their best.- Youre a natural problem solver, and hearing things like these glasses dont fit or I cant get used to seeing with these confounded things gets you pumped up to work your magic.- Youre happy to take as much time as a patient needs to pick the right glasses after all, theyre going to be part of their everyday lives!- Youre confident in making recommendations.- Youre outgoing and friendly - no one has ever described you as a wilty flower.- You connect with people quickly and easily.- You feel that every customer deserves red carpet treatment.- Youre known for doing what you say youre going to do no excuses!- Your reputation for honesty and integrity is legendary.- You take pride and ownership in your work whatever you do, you do it well.- You see yourself as an integral part of your teams success (because we will).- Youre always up for learning something new, and you master new skills quickly.- You love to see other people happy and thriving, and youll do whatever you can to help them get there.About UsOptical Illusions is a fast-paced eye care practice. We love to come to work every day because we love what we do and weve built an office culture that cant be beat. If youre looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!We value your time, so well be back in touch with you very quickly.

Keywords: Optical Illusions, Layton , Customer Service Optician, Other , Layton, Utah

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